Adjutas New Feature Alert – 25-Jan-2017

Dear Customer,

Starting from today the following new features have been implemented in Adjutas:

New dashboard types

– Toggle between the default dashboard and the new classic dashboard.

Flexibility in enabling/disabling email alerts

– Enable the email alerts that you want your and disable the ones you don’t.

Feedback for resolved tickets

– You can now automate the process of collecting feedback for all your resolved tickets.

Asset activity details

– Track all changes related to the assets like changes in user, administrator, service updates etc.

Asset single import

– With advanced import you can now created assets, employees and vendors in one single upload. We believe this would greatly reduce the complexity around creating and managing assets.

Ticket requestor details

– Ticket requestor details can be viewed from the ticket details page.

Bulk upload customer login

– You can now create multiple end users by uploading a .csv file with all the details.

Please feel free to get in touch with us if you need any details regarding the features and how they benefit you.

We will also be sending a detailed help article to you by tomorrow.

thanks,
Team Adjutas

Chat with Jessica

chat_bot_cartoon

We understand that a SaaS business is more about service than software and we always think about how we can offer a great service to our users.

With that intention we have built a software robot to help our customers with queries related to Adjutas. We have named our virtual robot as Jessica. Jessica will be available to answer your queries 24X7. You can interact with Jessica at Admin -> Support -> Chat with Jessica.

Jessica is a new addition to our team. Though she is intelligent, she might not be able to answer all your queries at the moment. We are working hard to train her and to make her an expert in answering all your queries. So please bare with us for the time being.

 

Note for Administrators:

This feature has been enabled for admins only.

Launch Details Release track:

Launching to both Rapid release and Scheduled release

Rollout pace: Immediate

Impact: All adminĀ users

Action: Change management suggested/FYI

Please do not hesitate to get in touch with us in case of any queries.